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FAQ

View a list of frequently asked questions about the OnePitch platform.

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Frequently Asked Questions

We’ve got you covered. Check out the below questions and DM or drop us a line if you need more help.

1. General

What is OnePitch?

OnePitch is the PR industry’s first pitch platform that matches pitches to journalists’ articles using AI and natural language processing.

How does OnePitch benefit me?

OnePitch saves you time and energy spent conducting research, scouring media databases, building media lists, pitching media AND sending follow-ups, all while typically never even receiving a “yes” or “no” answer. With OnePitch, you can upload a pitch, press release byline, and even a company boilerplate and receive a list of relevant journalists most likely to cover your news, and start pitching them immediately.

How much does OnePitch cost?

OnePitch offers two paid plans; All Access Monthly and All Access Annual. Each comes with unlimited access to all the features on OnePitch. Both paid plans include a risk-free 14-day free trial.

Can I upgrade (or downgrade) my OnePitch plan?

Absolutely! Once you have created an account, head to the Plan page and choose your plan or cancel at anytime.

How does OnePitch work exactly?

Publicists create a "pitch" and receive a list of journalists with data points explaining why they are a match. Publicists can you choose from three different pitch formats including our proprietary form with WHAT and WHY bullets.

What are Pitch Scores?

OnePitch analyzes thousands of data points across real articles written by journalists to uncover the similarities between your pitch and the journalist's work. Within 5 seconds of submitting a pitch, you can receive a curated media list with up to 50 journalists and contact information.

Does OnePitch provide a media database?

Yes! There are two ways to find journalists in the database. You can either match journalists to a pitch or search for them and the articles they've published.

Can I email or pitch journalists on OnePitch?

Yes! You can send emails to journalists and send follow-ups through the platform 48 hours after sending your initial pitch.

Can I email or pitch my contacts on OnePitch?

Yes, you can email any journalist, or influencer, within the OnePitch platform whether we recommend them or not. You can also track your outreach and save these personal contacts to your media lists.

Can I access OnePitch on a mobile app?

Sorry but not yet. We’re sticking strictly to a web app for now, but you can access OnePitch through a mobile browser or on a tablet.

Do I have to agree to the Terms of Use and Privacy Policy to join OnePitch?

Yes. We require all users who join the platform to read and agree to the Terms of Use and Privacy Policy. Our lawyers said so.

What if I need more help?

Send us an email: info@onepitch.co or head to our contact page: https://onepitch.co/contact .

This is the best thing EVER. How can I tell others?

Sign up and obtain your shareable referral link within your OnePitch account. Click the button and share your unique referral link with your colleagues and network connections so they can take advantage of OnePitch. Once they sign up, you'll also be entered into our monthly sweepstakes for a chance to win $100!

2. Product Specific

How do I get started?

Simple! Create an account, verify your email, and start your 14-day trial. Next, either submit your first pitch OR head to the Search page to find relevant journalists and view related articles.

Can I submit a press release instead of a pitch?

Yes, you can upload press releases and any documentation you'd like to analyze by using our file upload template. Make sure you use a doc.x file and limit the file size to 20 MB.

Is it possible to copy and paste my pitch?

It sure is! Use the Text option on the Pitch Create page and paste your existing pitch into the OnePitch platform.

Can I receive feedback on how to improve my pitch?

You sure can! On the Pitch Create page, fill out the Pitch Form including the subject line, company, URL, WHAT, and first WHY bullet. The Pitch Checker will be displayed on the right side of the page and will give you feedback on how to improve your pitch.

Can I find journalists without having to submit a pitch?

You sure can! Head to the Search page and type in a term(s) to find relevant journalists. You can do the same to find articles published by journalists and from there save them to lists or contact them through the platform.

My pitch has been created. Now what?

Click Find Journalist Matches at the bottom of the page to generate a curated list of 50 journalist matches specific to your pitch. Then view data points including Match Score and Activity Score to determine if the journalist is the perfect match.

What does Match Score mean?

The Match Score looks at articles written by journalists and compares them to your pitch. Based on similar subject matter, key terms, and context we generate a score for each journalist that's a match. Click the number to view the most relevant articles written by the journalist along with a relevancy score.

What does Activity Score mean?

The Activity Score relates to how frequently the journalist publishes articles. Click the number to view recent articles published by the journalist.

Why does OnePitch only provide up to 50 journalist matches on the Pitch Scores page?

So that you can focus on the top percentage of journalists most relevant to your pitch. Based on our research and industry best practices, a smaller targeted list is far more effective.

Can I view the journalist’s name or contact info?

Yep, you sure can! Simply click the name of the journalist to view their profile contact card including information such as their role, outlet, bio, email address, Twitter and LinkedIn, location, and Activity Score.

Can I filter my list of Pitch Scores?

You can filter your list of journalists on the Pitch Scores page or the Search page by keyword(s), topic(s), outlet(s), and location to narrow your search.

Can I download my list of Pitch Scores?

Scroll to the bottom of the page and click Download List to download a file of all the journalist information you see on the Pitch Scores page. You can also download this list on the Pitches Submitted page.

Can I view or edit my pitch after it’s been analyzed?

Yes, on the Pitch Scores page navigate to the upper right corner and click View Pitch or Edit Pitch to update any of the information input into the form on the previous page. You can also edit pitches directly from the Pitches Submitted page.

Can I save journalists to a media list?

Yes! You can create media lists and add journalists to existing ones from the Pitch Scores page and the Search page. You can reference all your media lists on the Lists page.

Where do I view journalists I've added to a media list?

Click Lists on your profile navigation menu to view each media list you have created. Click the title of the media list to display all the journalists you've saved including their contact details and articles.

Can I download my media list?

Click the Download Media List button on the right side to receive a file including all the information related to each journalist.

Can I revisit my list of journalist matches after I have submitted a pitch?

Yes, we recommend doing this for every pitch you submit. Journalists write articles every day and our technology updates daily meaning you might have different matches the second or third time around.

Can I email journalists through OnePitch?

Yes! You can email journalists directly through the OnePitch platform on the Pitch Scores page, the Media Lists page, as well as the Search page. We'll take care of the email and journalist's name, and you can upload, edit, and customize your email for each journalist you contact.

Can I receive feedback on how to improve my email(s) to journalists?

Use the Email Checklist when you send an email to journalists through OnePitch and review your pitch for things like the context between your subject line and body, if a hyperlink is included, the optimal length of your email, and more. Look for the checker in the upper right corner of the email compose window.

Can I email or pitch my contacts on OnePitch?

Yes, you can email any journalist, or influencer, within the OnePitch platform. We'll help you track your outreach and you can these personal contacts to media lists.

Can I view email metrics like opens and clicks?

View a report of our email activity on the Emails sent page, as well as individual metrics for opens, clicks, and responses on the activity timeline.

Can I send emails to journalists at a later time?

Absolutely! Our email scheduling feature allows you to select a future time and/or date to send your email pitch to a journalist. You can also reference all your scheduled emails on the Emails Scheduled page and edit the text, date, and time.

Can I send a follow-up email to journalists?

Yes! We'll even notify you once it's time to send the follow up. Please note the button is disabled for a minimum of 48 hours after your first email is sent.

Can I access reports on OnePitch?

On your profile dashboard, you can view all your email activity including email opens, email clicks, and email responses. We'll automatically send you a report for each "pitch" you email to journalists, or you can view and download your email performance reports on the Email Sent page.

3. Sweepstakes

How do I enter the monthly referral contest?

Every user must agree to our Terms of Use and Privacy Policy to sign up and create a profile. After you’ve agreed, you’ll need to confirm your account before you can access your unique referral link. See our Official Contest Rules for more information.

Where can I find my unique referral link?

Click your profile photo to find the page with your shareable referral link. You can also view the Referral Contest page for more info: https://onepitch.co/contest.

What the heck do I win?

The winner of the monthly contest will have the option to one of three prizes including $100, a discount towards a subscription, or some rad OnePitch swag. Yeah, we’re totally serious. So get to referring!

When does the sweepstakes begin?

We start accepting sweepstakes entries on the first day of each month starting at 12 am PST. Remember: this is a monthly thing!

When does the sweepstakes end?

The sweepstakes ends on the last day of each month at 11:59 pm PST. If you don’t win in May, who knows, you could win in June!

How is the winner chosen?

Winners are selected at random on the second day of the following month. For example, if you’ve won the February sweepstakes, then you’ll be notified on March 2nd.

How do I claim my prize?

Winners are notified on the second day of the month when the initial selection is made and are sent a reminder within 5 days of the first notification. If a winner fails to claim their prize within 7 days of the initial notification, the prize may be forfeited and an alternate winner selected.

Have other questions?

Send us an email: info@onepitch.co or head to our contact page: https://onepitch.co/contact .

Still have questions? Get in touch